Privacy Policy

Serving Southwestern Ontario since 2004

Heritage Stair & Railing Co. Ltd recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.heritagestairandrail.com. The Site is operated by Heritage Stair & Railing Co. Ltd.

If you have questions or concerns regarding this statement, you should first contact our site coordinator at privacy@heritagestairandrail.com or by postal mail to:

Heritage Stair & Railing Co. Ltd
1050 Hargrieve Rd.
Unit 6
London, Ontario
N6E 1P5


Identifying Information. In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow-up with you. Generally, Heritage Stair & Railing Co. Ltd requests identifying information when you:

Request product Information
Request delivery information
General inquires

In these instances, Heritage Stair & Railing Co. Ltd will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to “unsubscribe” to these mailings at any time.

What Heritage Stair & Railing Co. Ltd Will Do With Your Information. If you choose to give us personal information for any of the purposes above, this information is retained by Heritage Stair & Railing Co. Ltd and will only be used by Heritage Stair & Railing Co. Ltd to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

What Others May Do With Your Information. Heritage Stair & Railing Co. Ltd does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time. Heritage Stair & Railing Co. Ltd may use agents or contractors who will have access to your personal information to perform services for Heritage Stair & Railing Co. Ltd (such as DATABASE MAINTENANCE, Content Changes, Equipment replacements, Power Outages, Floods ), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Heritage Stair & Railing Co. Ltd. In addition,Heritage Stair & Railing Co. Ltd may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.

Third Party Links

http://www.heritagestairandrail.com does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.heritagestairandrail.com, Heritage Stair & Railing Co. Ltd cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

Cookies

At times, we will use a feature on your web browser to send your computer a “cookie”. We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalized service while in our website. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites will not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.

Changes to this Policy

Heritage Stair and Railing Co. Ltd may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information. Contacting Us.